FOR RENTING AND BUYING TV AND FILMS
1. Acceptance of Terms
These terms form the basis on which you agree to use Dogwoof On Demand to buy or rent our films and TV series.
These terms represent a legally binding agreement between you and Dogwoof. By using Dogwoof On Demand (which includes accessing Dogwoof On Demand, creating an account, and/or buying or renting any Dogwoof content), you accept these terms and agree to abide by them.
If you need to contact us about Dogwoof On Demand, you can do so by contacting us through our About Us page.
We reserve the right to change these terms. If we do so, then prior to any subsequent purchase of any Dogwoof content, you will receive an email notifying you of the updated terms to the email address you provided when creating your account.
2. Use of Dogwoof On Demand
Dogwoof On Demand permits you to buy or rent Dogwoof content for your personal use in accordance with these terms, including any terms specific to particular Dogwoof content.
To buy or rent Dogwoof content you must be 18 years or older and located in a territory where the particular Dogwoof content is authorised to be available. You agree not to use or attempt to use Dogwoof On Demand from outside this territory. We may use geo-filtering / geo-blocking technologies to verify your compliance and prevent access outside this territory.
You are responsible for ensuring that all persons who access Dogwoof On Demand through your internet connection are aware of these terms and that they comply with them.
3. Technology Requirements
You are responsible for making all arrangements necessary for you to access Dogwoof On Demand including ensuring you employ technology capable of utilising Dogwoof On Demand. Use of Dogwoof On Demand requires Compatible Devices, certain software (fees may apply) and internet access. Use of Dogwoof On Demand may be affected by the performance of these factors and these requirements are subject to change at any time. We will use reasonable endeavours to give you notice of any changes.
4. Compatible Devices and Software
The system requirements are detailed in the Help page.
You acknowledge that Dogwoof On Demand may not work on all Compatible Devices set out above, particularly older devices, browsers and/or operating systems.
High-speed internet access is strongly recommended.
5. Purchase and Payment
To use Dogwoof On Demand you must become a Member and you must agree to these terms.
Once you have become a Member you can elect to buy or rent Dogwoof content. The fees to buy or rent Dogwoof content are specified on Dogwoof On Demand and will be indicated to you before you confirm payment. Fees are subject to change from time to time without notice.
Once you have submitted your order for the purchase or rental of any Dogwoof content you will not be able to cancel your order.
Payment processing for buying or renting Dogwoof content is handled by a third party payment gateway provider. When buying or renting Dogwoof content you will need to enter your credit card details into the payment system before you are able to view the Dogwoof content. All payments via this system are processed using SSL (Secure Socket Layer) protocol, where sensitive information is encrypted to protect your privacy.
If you suspect there has been a fraudulent credit card transaction recorded in respect of Dogwoof On Demand you must contact Dogwoof directly to resolve your complaint. Dogwoof will co-operate with the third party payment gateway to provide reasonable assistance in resolving any complaint.
Dogwoof accepts no liability for any losses you may incur as a result of any breach of terms either by yourself or by our third party payment provider and if you have any complaints regarding the payment process you need to raise these with Dogwoof directly.
6. Member Accounts
Some important details about your Member Account:
- We may contact you on occasion to take part in marketing surveys, but these will always be related to films you have purchased/rented;
- Don’t reveal your account information to anyone else;
- You are solely responsible for maintaining the confidentiality and security of your Member Account and for all activities that occur on or through your Member Account;
- You agree to immediately notify Dogwoof of any security breach of your Member Account;
- Dogwoof shall not be responsible for any losses arising out of the unauthorised use of your Member Account;
- If you create a Member Account and/or use Dogwoof On Demand on someone else’s behalf, you warrant that you have that person’s authority to do so. You also accept all liability and the consequences for any breaches of these terms resulting from any unauthorised activity you conduct. - You shall not access or attempt to access a Member Account that you are not authorised to access. - You agree to provide accurate and complete information when you become a Member, and as you use, Dogwoof On Demand and you agree to update such information to keep it accurate and complete.
7. Buying and Renting Dogwoof Content
Dogwoof content is available to Members to buy or rent for streaming via Dogwoof On Demand.
Dogwoof content is only available within the territories in which the particular Dogwoof content is authorised to be available.
Dogwoof content will be available to you to start viewing on Compatible Devices upon successful payment for the Dogwoof content and subject to the speed of your internet connection and as follows:
Renting Dogwoof Content
- Rental Content will be available for you to view immediately from payment of the rental fee for the period of time specified on Dogwoof On Demand.
- Once rented, a film will be available in your account for 28 days. Once you press play, the watch window begins and you have 48 hours to watch the film as many times as you like.
- You may pause and rewind the Rental Content. Stopping, pausing, or restarting Rental Content does not extend the available time for viewing. You may discontinue your viewing and resume later.
- Rental Content may be viewed for an unlimited number of times during the rental period.
Buying Dogwoof Content
- Purchased Content will be available for you to view immediately from payment of the purchase fee, and will be available for viewing for an indefinite time period while Dogwoof On Demand is available, or for as long as you hold a Member Account.
You acknowledge that the volume of data consumed by accessing the Dogwoof content is typically high. The payments you make to rent or purchase Dogwoof content do not include any charges for internet usage. You are solely responsible for any internet usage or charges that your ISP may apply in relation to accessing Dogwoof content.
9. Platform Service and Availability
We may modify, suspend, or discontinue Dogwoof On Demand or any Dogwoof content at any time with or without notice to you.
We will not be liable for any unavailability of Dogwoof On Demand or of any Dogwoof content if you have breached any of these terms or for any unavailability beyond our control. If you have paid for Dogwoof content but we have failed to make it available to you, then our liability for any such unavailability will be limited to the purchase price for that Dogwoof content.
You acknowledge that not all of our film and television programmes listed on our website are available for purchase nor will they become so in future.
10. Rules of Use
You shall use Dogwoof On Demand and Dogwoof content strictly in accordance with these terms.
You will be authorised to use Dogwoof content only for personal, non-commercial use. You may not make any Dogwoof content available for any commercial purpose, educational purpose or any other purpose not expressly authorised in these terms.
You agree not to violate, circumvent, reverse-engineer, decompile, disassemble, or otherwise tamper with any of the security technology related to Dogwoof On Demand and Dogwoof content for any reason, or to interfere with, remove or alter any digital rights management information on Dogwoof On Demand or Dogwoof content, or to attempt or assist another person to do so.
You must not abuse or misuse Dogwoof On Demand by attempting to compromise the service by employing technologically harmful means or material.
You will not use Dogwoof On Demand for any purpose which is unlawful, not authorised by us or otherwise conflicts with these terms.
Your use of Dogwoof On Demand may be monitored and controlled by Dogwoof or its service provider for compliance purposes at any time.
11. Third Party Material
Some information contained in Dogwoof On Demand may link you to sites that are not owned or under the control of Dogwoof. Dogwoof assumes no responsibility or liability for the content of those sites or otherwise for any third party material that may feature on Dogwoof On Demand.
12. Objectionable Material
We aim to include rating information when available for all Dogwoof content. You may personally consider some Dogwoof content to contain offensive, indecent, or objectionable content and some Dogwoof content may also contain explicit material. Subject to applicable censorship laws Dogwoof On Demand provides Dogwoof content at your sole risk and Dogwoof shall have no liability to you for material that you may consider to be offensive, indecent, or objectionable.
Some Dogwoof content may be sold on an age restricted basis. It may be unlawful for you to knowingly purchase some Dogwoof content if you don’t meet the minimum age requirement. In purchasing Dogwoof content we rely on your agreement that you are old enough to legally purchase the particular Dogwooof content. If we have reasonable grounds to believe you are not old enough then we may cancel your Membership.
13. Intellectual Property
Dogwoof On Demand and Dogwoof content contain information and material that is owned by Dogwoof and/or its licensors and/or service providers, and is protected by applicable intellectual property and other laws, including those relating to copyright. Dogwoof reserves for itself and such third parties all such rights in all jurisdictions throughout the World.
You must not (and must not permit others to) authorise or assist any other person to remove or interfere with any copyright notices contained in any Dogwoof content.
We take infringement of our copyright (and that of our licensors and service providers) seriously. You must:
- only use the Dogwoof content and related information and materials in the course of using Dogwoof On Demand in compliance with these terms and not for any other purpose;
- not download, upload, copy, reproduce, communicate to the public, transmit, publish, broadcast, modify, manipulate, rent, lease, loan, sell, distribute, or create any derivative works of any Dogwoof content or any part of it;
- not copy, reproduce, modify or manipulate any part of Dogwoof On Demand and/or Dogwoof content in any manner;
- not exploit Dogwoof On Demand or Dogwoof content in any unauthorised way whatsoever.
We reserve all rights and remedies available to us to prevent any infringement of intellectual property we or our licensors or service providers own that is comprised in Dogwoof On Demand or Dogwoof content.
Dogwoof’s trade marks, service marks, graphics, and logos used in connection with Dogwoof On Demand are the intellectual property of Dogwoof. Other trade marks, service marks, graphics, and logos used in connection with Dogwoof On Demand or with Dogwoof content may be the trade marks of their respective owners. You are granted no right or licence with respect to any of the aforesaid trade marks and any use of such trade marks.
- terminate the agreement created between you and Dogwoof pursuant to these terms; and
- suspend access to Dogwoof On Demand (or any part thereof) or any Dogwoof content at any time without notice.
Provided you are not in breach of these terms we will reimburse you for any Dogwoof content you have successfully paid for but has not been made available to you in accordance with clause 7 at the time of termination or suspension.
We will not be liable if for any reason Dogwoof On Demand is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Dogwoof On Demand or to Dogwoof content.
We have the right to disable any Membership at any time, if in our opinion you have failed to comply with any of these terms.
You may cease to use Dogwoof On Demand at any time.
Your use of Dogwoof On Demand is at your own risk.
Dogwoof does not guarantee, represent or warrant the uninterrupted or error-free use of Dogwoof On Demand and shall not be liable for any loss arising from such events including but not limited to loss, corruption, attack, viruses, interference, hacking, or other security intrusion or any other factors beyond Dogwoof’s and/or its licensors’ and/or its service providers’ reasonable control, including but not limited to the nature of your Compatible Device or internet connection.
To the extent permitted by law, Dogwoof On Demand and Dogwoof content are provided by Dogwoof without warranties or guarantees of any kind, other than the statutory protection afforded to you by applicable legislation.
16. Limitation of Liability
Dogwoof’s liability shall be limited as set out in these terms and otherwise to the amount of any liability that may arise under any applicable legislation and solely in respect of the failure to comply with any guarantee corresponding to Dogwoof’s supply of goods or services relating to Dogwoof On Demand or any Dogwoof content.
Dogwoof expressly excludes any liability for any direct, indirect or consequential loss or damages incurred by any user in connection with Dogwoof On Demand or in connection with the use, inability to use, or results of the use of Dogwoof On Demand.
17. Waiver and Indemnity
You agree to indemnify and hold Dogwoof, its directors, officers, employees, affiliates, agents, contractors, and licensors harmless with respect to any claims arising out of your breach of these terms and your use of Dogwoof On Demand.
Dogwoof reserves the right to take any action we believe necessary to recover any sums you owe us. You agree that, in such circumstances, you will be liable for all costs and expenses incurred by us including, but not limited to, legal fees, collection fees, arbitration costs and court costs.
These terms constitute the entire agreement between you and Dogwoof regarding Dogwoof On Demand.
If any part of these terms is held invalid or unenforceable the remaining parts of these terms shall remain in full force and effect.
Our failure to enforce any right or provisions under these terms will not constitute a waiver of such provision or any other provision.
We will not be responsible for failure to fulfil any obligation due to causes beyond our control. We may notify you with respect to Dogwoof On Demand by sending an email message to your Member email address. Notices shall become effective immediately when issued by us.
19. Governing Law
These terms and your use of Dogwoof On Demand and Dogwoof content are governed by the jurisdiction of the United Kingdom for any claim or dispute relating in any way to your use of Dogwoof On Demand.