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We’re delighted to introduce our new on demand platform, giving you the option to buy or rent our latest releases directly from Dogwoof.

WAYS TO WATCH

You may view your rental or purchase on your computer or smart TV or by downloading the free Dogwoof On Demand app to your Apple or Android device.

How to pair with my smart TV

To view your rental or purchase on your smart TV, follow these steps.
1. Download the free Dogwoof On Demand app to your Apple or Android device.
2. Rent or purchase titles via watch.dogwoof.com.
3. Ensure your mobile device and smart TV are on the same network.
4. If you are using an Apple device, use the Dogwoof On Demand IOS app to cast your iPhone or iPad via an Apple TV or a smart TV with Airplay built-in. If you are using an Android device, use the Dogwoof On Demand Play Store app to cast your Android device via a Chromecast device or a smart TV with Chromecast built-in. Amazon Fire TV Stick is not supported at this stage but an app is in development.
5. Enjoy the film.

HELP / FAQ

How to Contact Us

Should you have other questions or concerns, please contact us at watch@dogwoof.com.

What are the system requirements?

You can watch on PCs running Windows 7+, Intel-based Macs running OSX 10.12+. You can also watch on Android tablets and phones, and iPhone and iPad using the Dogwoof On Demand app. Linux is not supported. You will need a broadband or fibre internet connection - dial-up will not work. You’ll find a complete list of requirements below.

What are the requirements for Windows computers?

Windows 7, Windows 8.1 or Windows 10. Google Chrome, Firefox, Microsoft Edge, Internet Explorer or Opera. We recommend using the latest version of your browser as earlier versions may not be supported. Internet Explorer on Windows 7 is no longer supported. You will need a broadband or fibre internet connection - dial-up will not work.

What are the requirements for Mac computers?

Mac OSX 10.12 or later. Google Chrome, Firefox, Safari, or Opera. We recommend using the latest version of your browser as earlier versions may not be supported. You will need a broadband or fibre internet connection - dial-up will not work.

Can I watch content on my smart TV?

Yes, you can watch content on your smart TV via Chromecast (Google Chrome) or AirPlay (Safari). Streaming content from an iPad to a TV via HDMI cable is not supported. We recommend using the latest version of your browser as earlier versions may not be supported.

Can I watch content on my iPhone/iPad?

Yes, you can watch content using Safari and this requires iOS 11.2 or later. We recommend using the latest version of your browser as earlier versions may not be supported. Streaming content from an iPad to a TV via HDMI cable is not supported.

Can I watch content on my Android Device?

Yes, you can watch content using Chrome and this requires Android 6.0 or later. We recommend using the latest version of your browser as earlier versions may not be supported.

I can’t stream any of the content, what’s going on?

Check your minimum system requirements above. We recommend that you update to the latest version of your browser.
We use adaptive bitrate streaming which means the streaming quality will automatically adjust based on your internet speed. For High Definition (HD) streaming we recommend VDSL, cable or fibre connections as we cannot guarantee consistent HD streaming on ADSL.

What happens if I forget my password?

Simply click Forgot your password on the Sign In page, enter the email address you used when you created an account and a link to reset your password will be sent to you.

Why does video playback stall or not play smoothly?

If your internet connection is poor or inconsistent you may experience problems during playback. Try lowering the playback bitrate.